Hyatt Regency Denver Updates Its On Hold Messaging Program With Mind The Gap

The on hold messaging services provided by Mind The Gap is proving to be a valuable marketing tool for luxury hotels around the United States and Canada.

Inside the Denver Hyatt Regency hotel.December 14, 2009 –
On hold messaging from Mind The Gap has been utilized by the Hyatt Regency Denver since 2005. The Hyatt Regency is a luxurious hotel located right across from the Colorado Convention Center in Denver, CO.  Mind The Gap is known for their exceptional quality and service and is in the process of updating their on hold messaging service for the Hyatt Regency.

Marc A. Gallo, Mind The Gap’s President states, “We understand the importance of creating the right aural experience for their hotel guests while on hold. With Hyatt Regency’s excellent selection of voice and music, we are able to produce an on hold messaging program of exceptional sonic quality.”

The Hyatt Regency has chosen Audrey Bentham as their preferred voice talent for their on hold messaging program. Ms. Bentham has worked with many Mind The Gap clients throughout the years, particularly in the hospitality industry. Her style is sophisticated yet warm and inviting. This makes her a desired voice talent of many luxury hotels.

An integral part of an on hold messaging program is its music. Mind The Gap offers a wide variety of genres and sub-genres from classical and jazz to hip hop, rock and new age as well as many others. The Hyatt Regency Denver specifically selected a Cold Play rendition in the pop genre because its musical style is contemporary and upbeat. This is a perfect fit for their clientele and brand.

Mind The Gap professional on hold messaging services includes scripts, voice talent, music, audio production, licensing and digital on hold players.  These on hold messaging services interface with a client’s existing telephony system permitting them to inform, market, educate and promote their products and services to their customers and prospective customers while on hold.

For more information about on hold messaging and its benefits, please visit our website.

Contact:  Marc Gallo