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Home » On Hold Music & Messaging

Chillin’ While On Hold at Tides Folly Beach Hotel in South Carolina

December 19, 2016 No Comments

Our latest on hold production for Avocet Hospitality…  

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Which On Hold Messaging Plan is Best for Your Company?

July 19, 2015 No Comments

This is a common question asked by many of our prospects. It’s a given that on hold music and messaging

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Your On Hold Music Sucks & Here’s Why

July 4, 2015 No Comments

If you’re like me you probably hate being on hold. But in business it’s a necessary evil. Funny that I

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Why The On Hold Music?

June 20, 2015 No Comments

I recently read an article written by Tom Vanderbilt for Slate titled “Your Call is Important to Us: The History

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Bad On Hold Messaging Leads to Bad Customer Service

June 1, 2015 No Comments

In a recently posted article, Comcast was taken to task for its reported bad customer service once again, by leaving

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On Hold Music Matters – Here’s Why

May 8, 2015 No Comments

I have said it several times in many blog posts as “mistress of the obvious”: being on hold sucks. It

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Don’t Ask Your Customers to Just Hold It!

April 17, 2015 No Comments

How long do people stay on hold before they hang up? According to some research it is between 10-13 minutes

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What Do People Do When There is No On Hold Messaging?

April 10, 2015 No Comments

Being on hold is a necessary experience we all share, but many do not enjoy. If you have a professionally

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5 Topics to Use in Your On Hold Messaging

March 21, 2015 No Comments

When creating your on hold messaging, many items to include may seem obvious like your address and website information. But

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How to Write Intriguing, Compelling, Persuasive On Hold Messages…But Wait, That’s Not All!

March 13, 2015 No Comments

Have you ever thought about who writes those messages you hear when you’re waiting on hold? If you have, the

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