Which On Hold Messaging Plan is Best for Your Company?
This is a common question asked by many of our prospects. It’s a given that on hold music and messaging
This is a common question asked by many of our prospects. It’s a given that on hold music and messaging
If you’re like me you probably hate being on hold. But in business it’s a necessary evil. Funny that I
I recently read an article written by Tom Vanderbilt for Slate titled “Your Call is Important to Us: The History
In a recently posted article, Comcast was taken to task for its reported bad customer service once again, by leaving
I have said it several times in many blog posts as “mistress of the obvious”: being on hold sucks. It
Chuck Treece was invited to our studio to record drums and percussion for my upcoming EP. The session ran from April 21st
How long do people stay on hold before they hang up? According to some research it is between 10-13 minutes
Being on hold is a necessary experience we all share, but many do not enjoy. If you have a professionally
Eileen Brady, one of Mind The Gap’s talented voice over artists, always knew she wanted to be a performer. When
I was recently introduced to Larry Myler, a Forbes contributor, who was writing an article on niche businesses. He was
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