As a professional services firm, SVA is used to dealing with its client companies’ most closely held and protected information.
Endless research exists on the impact music has on the brain. Music can affect the way you think, how you
STEP #1: It’s all in the On Hold Copywriting All good on hold programs start with the writing. This is
The Reality is No One Wants to be Placed On Hold It is just a necessary function of today’s business
It All Began with One Musical Child Some 40 years ago Denise Kinney was a public school student who was
On Hold Music For Your Business On hold music for business applications has a number of benefits. From keeping impatient
The Night Callers We all have that client. You know the one. Silent during normal business hours, but as soon
Why On-Hold Messaging is Important When callers are placed on hold, it is vital that there is an audio program
We are Just One Big Family We know what you’re thinking. Yes, they are family. So what? If you can’t
Do you still sing your ABC’s? Can you remember the words to “I’m Just a Bill” and “Conjunction Junction what’s