Don’t Ask Your Customers to Just Hold It!
April 17, 2015
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How long do people stay on hold before they hang up? According to some research it is between 10-13 minutes
How long do people stay on hold before they hang up? According to some research it is between 10-13 minutes
Being on hold is a necessary experience we all share, but many do not enjoy. If you have a professionally
Eileen Brady, one of Mind The Gap’s talented voice over artists, always knew she wanted to be a performer. When
I was recently introduced to Larry Myler, a Forbes contributor, who was writing an article on niche businesses. He was
Many of us go about life enjoying the symphony of sounds from birds singing in the trees to your favorite
Wood Group is a $7 billion leading international energy services company that provides a range of services to the oil
When creating your on hold messaging, many items to include may seem obvious like your address and website information. But
Have you ever thought about who writes those messages you hear when you’re waiting on hold? If you have, the
Mind The Gap’s attempt to produce an on hold music and messaging commercial with background music provided by Aidan &
Think your company is too small to use on hold marketing? Think again. Despite what you have been told, size